I say to him, okay, if you're telling me it's my wiring even though the modem reports it has excellent signal, let's plug the modem in by the front door where your outdoor cable terminates. Signal to the modem is great, signal to moca on each ends of the line before and after the splitter is great. I played along because I recently fully remodeled this house and rewired and tested the coax myself and removed all splitters with the plan to split only AFTER the cable modem (I haven't had cable TV in 20 years) and I tested the lines after install with Moca 2.5 equipment and an old inactive cable modem. They sent out a tech when I first signed up and the service wouldn't hit over 300 Mbps and he said it is because of the wiring in my house and that he's also been to other houses in the neighborhood that had the same issue and must all use the same bad coax or splitters. Yet everytime I run the gateway test it reports 1400Mbps down.Įven better. FTP from a 10Gbit local server I manage, nope, speedtest, nope, torrent download, nope. Never once have I gotten over 800Mbps when connecting via 2.5G ethernet port to a 2.5G ethernet card. It is 100% a total scam and they know it, because my local area requires Xfinity to let you out of a contract if they're not meeting advertised speeds and they don't even try to argue it, they just offer to disconnect my account immediately (I'm barely into a two year contract and they've offered several times over the first few months). The greatest thing? It does this, all the time, no matter how slow my speed is, even running tests within xfinity's IP network. If I login to my xfinity app and say that I'm having an issues and ask it to do a gateway speed test, it reports my gateway is speedtesting 1400 Mbps / 41 Mbps. If I run the speedtest I get 182Mbps/~40 every time. If I run it with a third party hosting provider with massive fiber and peering with xfinity here, I get 300/~40 Mbps. If I run a speedtest on with Comcast in my local city (10 miles away), I get 300 Mbps/~40 every time. Trust me, I know, I am doing some heavy lifting tonight. Have you tried the gateway speedtest in the xfinity app?Īt this moment comcasts own app acknowledges they're experience a performance issue and my speeds have dropped from ~1,400 Mbps wired to 300 Mbps wired for several hours.
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